I added time and expenses and payrol modules but payrun doesnt seem to work it just continues to be processing and I cannot stop it.

  • 1
  • Problem
  • Updated 3 years ago
  • Solved
I have added time and expenses and the payrol modules but the payrun doesnt seem to be working it just continues to be processing and I cannot stop or delete it. Any ideas would be helpfull
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Geoff Bryant

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Posted 4 years ago

  • 1
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Shane, Employee

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Hi Geoff,

Try changing to tabs to Paid, then Unpaid, then you should see it say Unpaid instead of processing.  Then when you are ready you can go into it and finish the payrun.

Let me know if that helps, if not can you tell me what colour the dot is next to where it says processing?

Regards,
Shane.
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Geoff Bryant

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Hi Shane, this did not help. When I am in the unpaid tab I can see the payrun then when I click on it, it goes back to all and is saying processing and the dots are red
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Ifti, Product Owner

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Hi Geoff,

Can you please login and have a look again?

It now should be resolved. Please let us know if you still have any issues.

Thanks

Ifti
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Geoff Bryant

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Yes it is all fixed, thank you.
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Ifti, Product Owner

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Thanks for your confirmation Geoff. Have a great day :)

Thanks

Ifti