I added time and expenses and payrol modules but payrun doesnt seem to work it just continues to

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Geoff Bryant
Geoff Bryant Member Posts: 54 ✭
edited February 2020 in Reckon One
I have added time and expenses and the payrol modules but the payrun doesnt seem to be working it just continues to be processing and I cannot stop or delete it. Any ideas would be helpfull

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  • Shane_6461899
    Shane_6461899 Reckon Staff Posts: 339 Reckon Staff
    edited February 2020
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    Hi Geoff,

    Try changing to tabs to Paid, then Unpaid, then you should see it say Unpaid instead of processing.  Then when you are ready you can go into it and finish the payrun.

    Let me know if that helps, if not can you tell me what colour the dot is next to where it says processing?

    Regards,
    Shane.
  • Geoff Bryant
    Geoff Bryant Member Posts: 54 ✭
    edited December 2016
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    Hi Shane, this did not help. When I am in the unpaid tab I can see the payrun then when I click on it, it goes back to all and is saying processing and the dots are red
  • Ifti
    Ifti Reckon Staff Posts: 258 Reckon Staff
    edited December 2016
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    Hi Geoff,

    Can you please login and have a look again?

    It now should be resolved. Please let us know if you still have any issues.

    Thanks

    Ifti
  • Geoff Bryant
    Geoff Bryant Member Posts: 54 ✭
    edited December 2016
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    Yes it is all fixed, thank you.
  • Ifti
    Ifti Reckon Staff Posts: 258 Reckon Staff
    edited December 2016
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    Thanks for your confirmation Geoff. Have a great day :)

    Thanks

    Ifti

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