I have applied a credit twice to a payment, how do I correct this?

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JUSHE
JUSHE Member Posts: 22 ✭
edited August 2019 in Accounts Hosted

Applied Credit to a Payment twice, how do I correct this?


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  • JUSHE
    JUSHE Member Posts: 22 ✭
    edited September 2016
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    its in a past period
  • Shirley Ingle
    Shirley Ingle Accredited Partner Posts: 138 Accredited Partner Accredited Partner
    edited April 2018
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    Not sure what the credit was for, Customer or Supplier. For a Customer do an invoice and for a Supplier enter a bill.
  • JUSHE
    JUSHE Member Posts: 22 ✭
    edited September 2016
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    It is a supplier where I both entered and used the credit a second time.

    I wondered if a journal maybe better?

    Otherwise create a bill for the outstanding amount you say.


  • JUSHE
    JUSHE Member Posts: 22 ✭
    edited September 2016
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    I took up the credit when paying a group of bills but the credit had been entered already once before. So now the credit is in there twice.
    Its in a past period so I'm looking for a way to pay the outstanding bills (we still owe supplier money).
  • Shirley Ingle
    Shirley Ingle Accredited Partner Posts: 138 Accredited Partner Accredited Partner
    edited April 2018
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    Jushe  If you enter a bill in this period for the amount you deducted twice, when you pay the other bills for this period you will also tick the adjusting bill for the over crediting. The supplier will be repaid.

  • JUSHE
    JUSHE Member Posts: 22 ✭
    edited April 2018
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    This reply was created from a merged topic originally titled I took up the credit when paying a group of bills but the credit had been entered.... I took up the credit when paying a group of bills but the credit had been entered already once before. So now the credit is in there twice. Its in a past period so I'm looking for a way to pay the outstanding bills (we still owe supplier money).
  • JUSHE
    JUSHE Member Posts: 22 ✭
    edited September 2016
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    Because the bills are already in the system and paid with the credit that actually didnt exist. Wont creating another bill effect that (freight) account and gst etc (increase it)?

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