I am getting HTTP ERROR 500. Is Reckon Accounts Hosted down at the moment?

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  • Updated 2 months ago
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I am continually getting "This page isn’t working hosted-connectv82.reckon.com is currently unable to handle this request."  I have tried "Logging off Remote Sessions", logged off Reckon and restarted my browser but the problem is still persisting.  I have done the Test your internet speed and it gave me a good result so I think my internet connection is good.
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Sue Shaul

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Posted 2 months ago

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Rav, Community Manager

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Hi Sue,
Hosted is up and running at the moment. Which browser were you using when you run into this message? 

Does the same thing happen if you try on a different browser?

I know this might be a tad inconvenient but can you please try changing your Hosted login password and confirm if that results in you being able to launch Hosted.
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Sue Shaul

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Thank you for a solution to my problem.  Do you know if I will be able to successfully use Chrome again in the future?
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Sue Shaul

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I have still been unsuccessful in getting onto Hosted in Chrome but have tried Microsoft Edge for Windows 10 and have successfully logged on.