A customer has paid an amount including GST. I am trying to allocate part of the payment to "Other income" and part to GST payable. The system will not allow me to post the GST portion because I get a message to say that this account "(GST payable) is not valid for this type of transaction. I successfully posted the entry the previous month, so why can I not do it this month?
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260 Points
- very frustrated
Posted 2 years ago
Kevin Russell, Accredited Partner
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51,426 Points
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260 Points
I have just started with Reckon One and updating entries from Reckon Easy Start so am still learning how it works. I haven't used the Tax codes. Not sure how to do so.
Kevin Russell, Accredited Partner
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51,244 Points
Bryan, call me any time. 0407744914 I am a Reckon Accredited partner. I have been for 20 years.
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260 Points
I have managed to sort it out by adjusting the GST settings and entering the information. It is strange that the system has allowed me to post 2 months of purchases where I have recorded the GST as a new entry!!
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260 Points
Many thanks for your offer. i will note your number and call you if I end up with a problem. So far so good!!
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260 Points
Kevin thank you for your help in sorting out my query on the Tax codes. I will certainly follow your suggestion to make many of the ones I don't need "Non-active."
