I am trying to generate the report for the simplified bas, the window which it comes up on will not

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Karen Weeks
Karen Weeks Member Posts: 2 ✭
edited August 2017 in Reckon Accounts (Desktop)
I am trying to generate the report for the simplified bas, but the window which it comes up on will not maximise, How do i fix this problem.

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,409 Community Manager Community Manager
    edited July 2017
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    Hi there Karen,

    In the first instance, can you please exit your file (File Exit) and then close Reckon Accounts before rebooting your PC. Try again after this.

    Let me know how you get on

    Cheers
    Rav

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  • Karen Weeks
    Karen Weeks Member Posts: 2 ✭
    edited July 2017
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    Hi Rav
    I tried that already, not sure if it was an issue when I reinstalled Reckon from your website.
    Do you think if I upgrade to the latest version it would rectify the problem, as I have 2015 version running. Thanks
  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited July 2017
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    Thanks Karen,

    A few more questions:
    What operating system is your PC - Windows10?
    What is the version of your installed Internet Explorer browser?


    regards,
    John

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