I am trying to print a single invoice for a customer
Jenni_9781955
Member Posts: 29 ✭
I'm trying to print a single invoice for a customer, but for some reason it's trying to print more that 1000. I have tried many different ways to print the one invoice from selecting the single invoice and printing it, selecting the invoice number, just the day the invoice was created. But nothing is working. Reckon Hosted just closes down.
0
Comments
-
It sounds like the invoice template may be corrupt.
There's a KnowledgeBase article here with a very brief description -
Printing multiple copies of an invoice from Reckon Accounts Hosted
Does this affect other forms when printing from Hosted or just invoices/this invoice template in use?ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.
0 -
Thanks Rav, but that didn't solve it.0
-
Hi Jenni
Check on the Reckon default Print window that the "Number of copies" field shows "1".
Failing that, check the default Printer Setup options within your file.
Go to File dropdown menu > Printer Setup
Under the Tax Invoice Form Name, check on the Advanced tab that the Copy Count is set to "1".
Hope that helps.Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
1 -
Hi Shaz,
Thank you very much for your response. I ended up deleting the invoice and doing a new one which seemed to have worked. I will keep your comment in mind if something similar happens in the future.0
Categories
- All Categories
- 6.8K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.2K Reckon Payroll 🚀
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 18 📢 Reckon Payroll - Announcements
- 3.1K Reckon One
- 7 📢 Reckon One - Announcements
- 11 Reckon Invoices App
- 14 Reckon Insights
- 114 Reckon API
- 830 Payroll Premier
- 325 Point of Sale
- 1.9K Personal Plus and Home & Business
- 73 About Reckon Community