I am unable to log on this morning the error codes are -6000, -83. Any ideas? I work with Reckon Accounts Premier 2015 on a terminal server

  • 1
  • Problem
  • Updated 4 years ago
  • Acknowledged
Photo of Debbie

Debbie

  • 120 Points 100 badge 2x thumb

Posted 4 years ago

  • 1
Photo of Reckon FAQs

Reckon FAQs, Employee

  • 10,138 Points 10k badge 2x thumb
Hi Debbie,

Welcome to the Reckon Community.

This error usually points to the user not having sufficient permissions to the specified folder where the company file is stored. 

Work through the steps outlined here until your issue is resolved.

See also our guide on configuring Reckon Accounts on a Terminal Server for further pointers that may resolve your issue.  

If your problems persist please call Technical Support for more one-to-one attention to your problem.


Hope this helps.


regards,
John