I am using Chrome and my CTRL+C and CTRL+V does not work in hosted

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Larisa
Larisa Member Posts: 39 ✭✭
edited July 2018 in Accounts Hosted
I am using Chrome and my CTRL+C and CTRL+V does not work in hosted, it works in every other Chrome website I use? Am I suppose to enable it somewhere in Hosted?

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,389 Community Manager Community Manager
    edited July 2018
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    Hi Larisa,

    I've just tested this and it worked as normal for me when copying & pasting internally within Hosted and externally inward & outward to and from Hosted. I used Ctrl&C and Ctrl&V.

    Perhaps try exiting your file and logging out for a minute or two and then try again.

    Does anything happen at all when you try?
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  • Larisa
    Larisa Member Posts: 39 ✭✭
    edited July 2018
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    Thanks Rav. For some reason it is not working for me or I've misunderstood what it is suppose to do. So say for example I am in the cheques area and I want to copy the memo from one cheque to another. If I use CTRL + C the "File" feature lights up on Chrome, as does the CTRL +V when I attempt to paste but nothing pastes. If I open the Hosted Clipboard, and attempt to paste there, the last thing that I copied on another program appears. I was under the impression I would be able to select highlight the Memo select CTRL + C and paste using CTRL + V but instead I am having to select the copy function from Hosted in order to copy - at which time the clipboard automatically opens and then to paste I need to use the paste function from Hosted rather than CTRL + V. Hope that all makes sense. thanks

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