I am using Home and Business. When trying to back up to a drive have error code 7033 and wont back u

Lynnette Crawford
Lynnette Crawford Member Posts: 4
edited May 2020 in Reckon Accounts (Desktop)
This has vever happened before only last two days. Also I have tried different drives with plenty of storage space available.

Comments

  • Alexander McKeown
    Alexander McKeown Reckon Staff Posts: 175 Reckon Staff
    edited May 2020
    Dear Lynette,
    You may need to move the file to the local/default drive (C:\ usually), then try to backup to the default location/drive - this error is usually a permissions error or a networking error.
  • Lynnette Crawford
    Lynnette Crawford Member Posts: 4
    edited May 2020
    Thank u it is on the c drive but have had computers die in the past and would like to also back up to an external drive . Have done in past without a problem but some reason won’t let me . Any way I can copy file from video e to external ?
  • Lynnette Crawford
    Lynnette Crawford Member Posts: 4
    edited May 2020
    Oops from cdrive to external ?
  • Alexander McKeown
    Alexander McKeown Reckon Staff Posts: 175 Reckon Staff
    edited May 2020
    You can backup to the C:\ drive, then copy the backup to an external drive.
  • Lynnette Crawford
    Lynnette Crawford Member Posts: 4
    edited May 2020
    Thank u I will give a try cheers