I am wanting to print payment summaries to compare to my STP numbers but not all employees that have

Martin_10112591
Martin_10112591 Member Posts: 7
edited June 2020 in Accounts Hosted
I am wanting to print payment summaries to compare to my STP numbers but not all employees that have been paid are appearing, how can that be the case?

Comments

  • Judith Edwards
    Judith Edwards Member Posts: 7
    edited July 2019
    Maybe check the dates that you paid in the drop down dates list on the top LHS of the window. I noticed the same thing. When I went to the list of dates I had paid they appeared separately. They should all appear on the one page if paid on the same day date. Hope this helps x
  • Bruce
    Bruce Member Posts: 439 Professional Partner Professional Partner
    edited June 2020
    also check that you have selected "both" when looking at an employee's "preferred form send method".  If the current setting is "email only" they will not appear when you print

  • Martin_10112591
    Martin_10112591 Member Posts: 7
    edited July 2019
    Yes was the date, cheers!