I cannot download the 2017 EMPDUPE file

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I have had nothing but trouble with Reckon Hosted for a new data file and cannot download any backups, EMPDUPE, ABA files, as the system keeps telling me Adobe cannot open the files. Getting a bit fed up with this
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Wendy

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Posted 1 year ago

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Kevin Russell, Accredited Partner

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Wendy the problem is not reckon hosted. The problem is in your "default" programs. You must associate the aba file extension with windows notepad. Call me if you get stuck

Kevin t:0407744914
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Wendy

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This didn't work as we have already tried this. The notepad file won't upload to the bank. Can successfully create ABA files in another data file I use on the same computer. 
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Kevin Russell, Accredited Partner

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Call me wendy 0407744914