I cannot email payslips to employees nor can I email remittances to suppliers.
Any ideas?
Comments
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Shane
Is this a new installation you have?
Are you using MS Outlook as your email PROGRAM?
Reckon Premier tries to use a local email program, and in turn, THAT program's SMTP settings to deliver email out of your local area network (ie: from your office/home to the outside world).
You haven't shared many clues with your question except you've mentioned GMAIL. My feedback above, makes the assumption that perhaps you use EMAIL via a BROWSING program to reach mail.google.com where your email is managed on the Google Data Centre (ie: their 'Cloud' service).
What I'm talking about here, is that the Reckon DESKTOP program needs to be able to deal with an SMTP server, and it typically goes via your local PC's Operating System to identify a DEFAULT MAIL PROGRAM (not one that is on the end of a browser session elsewhere over the WAN)
Fill in some gaps to let the members of this forum assist you better.
Cheers
Gary Pope
m: 0408994799 (The Basin VIC)
An Accredited Partner- Consultant (VIC. Aust)
http://www.alchester.com.au/reckon-accounts-clarified/
"Working with Accountants/Bookkeepers PPs/APs, as an
independent IT Professional and retired FCPA Accountant
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Hotmail and Gmail accounts can be set up in Outlook.
But must be set up as a "POP" account, not an "IMAP" accountFirst, log onto Hotmail or Gmail website as usual
Look for a setting to enable "POP". Enable it and save settingsAlso in same area look for POP server settings
These settings will be needed when creating the account in Outlook
Write down or print the settings
Important - Log off from the Hotmail or Gmail website
Otherwise Outlook may not be able to link to the accountThen create the account in Outlook as a POP account
Use "Manual Setup"
Use the settings obtained aboveThen Reckon will be more friendly with email via Outlook
Same principle applies for other web-based email eg Yahoo, Live, etc
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OK instead of "more friendly", let's say "less painful"
If you have Reckon and Outlook both open, emails will send automatically.
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