i cant email my pay slips - keep getting an error message

  • 1
  • Question
  • Updated 1 year ago
i am using Reckon Account Plus 2018 - have never had this issue before today - when i click send now in email payslips i get an error message that says - unable to open your email message store??
Photo of Belinda


  • 70 Points

Posted 1 year ago

  • 1
Photo of Rav

Rav, Community Manager

  • 94,150 Points 50k badge 2x thumb
Hi Belinda,
I've found a Knowledgebase article relating to that particular error message and while it refers to the Reckon Accounts 2016 it might be worth reviewing nonetheless -
Unable to open message store when emailing from Reckon Accounts