i cant get into quickbooks for either of my users, I was in the middle of a quote and it froze.

Claire Keen
Claire Keen Member Posts: 2
edited February 2018 in Accounts Hosted
i cant get into quickbooks for either of my users, I was in the middle of a quote and it froze, then when i logged back in the screen is staying white, I log back out then back in, even on other computers and its still just a plain white screen.

Comments

  • My Secret Sisters Wardrobe
    My Secret Sisters Wardrobe Member Posts: 1
    edited July 2015
    Same problem for me Claire...
  • Shannon Sciuto
    Shannon Sciuto Member Posts: 98
    edited February 2018
    I think we're all down - have just tried multiple hosted and user logins on multiple devices - it's not us - it appears to be the Reckon server. 
  • Mirko
    Mirko Alumni Posts: 1,258 ✭✭
    edited November 2015
    Thanks for reporting this to us Claire and MSSW, can you please try again. Check first to see if there are any sessions logged in via the remote disconnect (in the Control Panel). If you still have problems after this please let me know. ^Mirko