I cant log in

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  • Problem
  • Updated 1 month ago
Invalid credentials. Check your account name and password.
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Melissa Fines

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Posted 1 month ago

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Kevin Russell, Accredited Partner

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You need to ring support
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Rav, Community Manager

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Hi Melissa,
Can you review the credentials you're using to login in the first instance.

If you continue to have trouble, try out the 'Forgot user name' or 'Forgot password' options and see if that helps to get you in.

Let us know how you get on.
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Melissa Fines

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Thanks Rav, I have been able to log in. 


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Melissa Fines

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Hi Rav, I am experiencing some difficulties when I am logged in, after a period of time the screen goes completely black. Then it will start to reappear in sections. I have logged out & back in again. Its seems fine then it does the same thing. I have scanned my PC it says it is all good. 

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Data Rec, Employee

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