Quickbooks 2014 wont let me log in with my Password and no one has changed it what do i do
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80 Points
Posted 10 months ago
Gary Pope, Accredited Consultant (Acct & IT), Alchester Business Systems., Accredited Partner
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18,648 Points
Stephen
Is it by chance seeking to perform a tri-annual licence renewal (which is just a due diligence process to safeguard against software theft). Or else, check that the uppercase/lowercase and spacing of the login NAME is right, as well as the attempt to try the password accordingly
Gary
Is it by chance seeking to perform a tri-annual licence renewal (which is just a due diligence process to safeguard against software theft). Or else, check that the uppercase/lowercase and spacing of the login NAME is right, as well as the attempt to try the password accordingly
Gary
Data Rec, Employee
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4,636 Points
Hi Stephen,
When was the last time you were able to open the company data file using your known password?
When was the last time you created a backup of your company data file?
Consider restoring the last good backup created from a time when you were able to access the company data file using the password you know to be valid.
One potential reason for a password not to be accepted as valid is when the data file has suffered a data corruption. Depending on the extent of the damage, it may be possible to have the data file undergo a data recovery operation so that it can be opened.
Even if after the damage originally preventing the file from being opened has been rectified, the reconstructed data file may show that data has been lost.
If so, it may be a better option to restore the last known good backup set and make that the actual working file to be used moving forward. You'd then need to re-enter the transactions that occurred after that last good backup was originally created.
We do offer a password removal (not retrieval) service.
https://www.reckon.com/au/data-services-request/
An express password removal fee is payable if you need the password removed quickly.
If you can wait a few days, we can offer it at no cost.
Regard,
Reckon Data Recovery Team
When was the last time you were able to open the company data file using your known password?
When was the last time you created a backup of your company data file?
Consider restoring the last good backup created from a time when you were able to access the company data file using the password you know to be valid.
One potential reason for a password not to be accepted as valid is when the data file has suffered a data corruption. Depending on the extent of the damage, it may be possible to have the data file undergo a data recovery operation so that it can be opened.
Even if after the damage originally preventing the file from being opened has been rectified, the reconstructed data file may show that data has been lost.
If so, it may be a better option to restore the last known good backup set and make that the actual working file to be used moving forward. You'd then need to re-enter the transactions that occurred after that last good backup was originally created.
We do offer a password removal (not retrieval) service.
https://www.reckon.com/au/data-services-request/
An express password removal fee is payable if you need the password removed quickly.
If you can wait a few days, we can offer it at no cost.
Regard,
Reckon Data Recovery Team
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86 Points
How much does it cost for password removal - can't find a simple $$ amount anywhere on the website
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86 Points
Thanks for that :-)
Frustrating when it worked a couple of days ago and now it doesn't
Frustrating when it worked a couple of days ago and now it doesn't
(Edited)
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