I can't log into Reckon it says User already logged on,

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  • Question
  • Updated 11 months ago
  • Answered
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I was logged off and now I can't log back in. This seems to happen too often & I can't get through on the phone 
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Raelene Neil

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Posted 12 months ago

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12 months ago
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Liz Hogg

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Hi this happens to me a lot. go into the control panel and find log off remote users. click on each user link to log off. then close your browser and reopen. you will be able to log in again Cheers Liz
12 months ago
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Liz Hogg

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sorry remote sessions or remote users if the link
12 months ago
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Liz Hogg

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is (can't type) it's knock off time :) 
11 months ago
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Rav, Community Manager

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There's some further info on this here -

The attempt to login with the username ‘Name’ failed. This user is already logged into the company
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