I can't log into Reckon it says User already logged on,

  • 1
  • Question
  • Updated 9 months ago
  • Answered
  • 1
I was logged off and now I can't log back in. This seems to happen too often & I can't get through on the phone 
Photo of Raelene Neil

Raelene Neil

  • 160 Points 100 badge 2x thumb

Posted 9 months ago

  • 1
9 months ago
Photo of Liz Hogg

Liz Hogg

  • 684 Points 500 badge 2x thumb
Hi this happens to me a lot. go into the control panel and find log off remote users. click on each user link to log off. then close your browser and reopen. you will be able to log in again Cheers Liz
9 months ago
Photo of Liz Hogg

Liz Hogg

  • 684 Points 500 badge 2x thumb
sorry remote sessions or remote users if the link
9 months ago
Photo of Liz Hogg

Liz Hogg

  • 684 Points 500 badge 2x thumb
is (can't type) it's knock off time :) 
9 months ago
Photo of Rav

Rav, Community Manager

  • 64,568 Points 50k badge 2x thumb
There's some further info on this here -

The attempt to login with the username ‘Name’ failed. This user is already logged into the company
  • 1

Powered by Get Satisfaction