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i can't log into reckon sites at all. says "error establising database connection". all other sites i can use. tried on 2 different devices. is their site down?
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100 Points
- ridiculous lack of company support
Posted 2 years ago
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100 Points
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100 Points
this help community is useless - so I just sit here and wait for no reply...........
Rav, Community Manager
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91,662 Points
I've already responded to you above Edward
Cheers
Cheers
Rav, Community Manager
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91,926 Points
If you're attempting to access Reckon Accounts Hosted, Reckon One or our Members Area, they're all still accessible by the following links -
Reckon Accounts Hosted
https://hosted.reckon.com/RAHV2/ReckonAccountsLogon.aspx
Reckon One
https://portal.reckon.com/#/?_k=7int65
Members Area
http://members.reckon.com/Login.aspx
Reckon Accounts Hosted
https://hosted.reckon.com/RAHV2/ReckonAccountsLogon.aspx
Reckon One
https://portal.reckon.com/#/?_k=7int65
Members Area
http://members.reckon.com/Login.aspx
Rav, Community Manager
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91,926 Points
Just an update, our website https://www.reckon.com is back in operation.
Thanks for your patience with us while we got that sorted.
Cheers
Thanks for your patience with us while we got that sorted.
Cheers
(Edited)
This conversation is no longer open for comments or replies.
This conversation is no longer open for comments or replies.
Rav, Community Manager
We're looking into as we speak and we're expecting the site to be back up in approximately 15 mins.
Sincere apologies for the inconvenience, I'll let you know as soon as its back in operation.