I can't print anything at the moment, No PDF could come out, when I push the print botton, it's just go black

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  • Updated 4 months ago
I can't print anything at the moment, No PDF could come out,  when I push the print botton, it's just go black
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Accounts East India

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Posted 5 months ago

  • 1
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Jenni Gibson

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Same here, I had to email the invoice to myself and then print.

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JO-ANNE

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I've had this problem for the last two weeks, anything i save to pdf prints blank. Couldn't get a solution when I posted. I now have to download everything and save/print from there
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Rav, Community Manager

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Hi all,
Which browser are you using with Hosted when you run into this?
Does the same thing occur if you attempt to use incognito mode of your browser or a different browser altogether as a test?

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JO-ANNE

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I've tried several different browsers. I've cleared all history, etc. The screen goes blank when I save to pdf.
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Mac Wilson

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Having the same issue. Rang Reckon they say to sign out of the sync tool in chrome for it to work.  A recent browser update stuffed it.
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Mario, Employee

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Some of the workarounds when facing this issue include:
1. Clear cache and restart your browser 
2. Click on Chrome menu, select Settings>You and Google > Sync and Google Services, turn “Make searches and browsing better” off
3. Use Google Chrome's Incognito mode (press Ctrl+Shift+N to activate) 
4. If the any of these workarounds fail, install a third party PDF viewer extension for chrome for example, PDF Viewer or Adobe Acrobat