I can't refresh my token

  • 1
  • Question
  • Updated 2 years ago
  • Answered
  • 1
I'm trying refresh my token in reckon hosted but I'm receiving the follow message:

"error": "unsupported_grant_type"

Photo of Tiago

Tiago

  • 110 Points 100 badge 2x thumb

Posted 2 years ago

  • 1
2 years ago
Photo of Jason Hollis

Jason Hollis, Head of Product

  • 10,288 Points 10k badge 2x thumb
Hi Tiago,

You are most likely using the wrong call for the grant type we have set for you on our identity server. Note that by default the flow type is Authorization Code unless you have stipulated otherwise. 

Can you please email us here with your callback URL and what flow type you are expecting to use.
2 years ago
Photo of Tiago

Tiago

  • 110 Points 100 badge 2x thumb
Hi Jason,

I am putting the credentials that have been provided to me to localhost. I hid the last three characters to post here.

Callback URL: http://localhost:9000/integrations/reckon/callback
Client ID: 43126007-25b2-4452-8bbd-e7e9945c2***
Client Secret: 1ec36b32-276c-4eb6-ac2c-2b98321d2***

Thank you.
(Edited)
2 years ago
Photo of Tiago

Tiago

  • 110 Points 100 badge 2x thumb
  • 1

Powered by Get Satisfaction