I can't sign in my reckon STP mobile APP

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  • Question
  • Updated 2 weeks ago
I update my APP this morning and I can't log on any more?
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MW DU

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Posted 3 weeks ago

  • 1
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Rav, Community Manager

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Hi MW,
What is happening when you attempt to login this morning?
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MW DU

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I can't sign in again this afternoon. 
it told: there was a problem signing you in
An unexpencted error occured. This has been logged for investigation
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Rav, Community Manager

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Can you please give it another go now and let me know if you're able to access your account
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MW DU

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I can login in this morning and process a pay run.
I try again now and still same error message.
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Rav, Community Manager

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Hi MW DU,
Can you please try logging in again now, I've been advised the problem should be resolved but can you confirm.
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MW DU

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Yes, all good now. Thanks so much for your help:)

cheers