I couldn't install Reckon Accounts 2017 or 2019 on Windows 10

Mon Gin Ang · March 2019

Hi there,

I hope you can help.

I got a fresh installed Windows 10 computer. I tried install Reckon Accounts 2017 or 2019. It having trouble to install Microsoft Runtime Library and returned with
"the installation was interrupted before Reckon Accounts could be installed". I have tried in safe mode (generated Error 1601 message as it could not run the installer (vcredist_x86.exe) in safe mode), tried ran as Administrator and tried login as local admin (this PC is on domain network). I have also downloaded and installed Microsoft Visual C++ 2005, 2008, 2010 and 2012 both x86 and x64 manually but made no difference.

Please advise.

regards,
Mon

Rav · March 2019

Hi Mon,
There are a few steps listed in this Knowledgebase article which might help in getting this error addressed -
Installation Interrupted when installing Accounts Business

Mon Gin Ang · March 2019

Hi Rav,

Thank you for your reply.
I have tried that hot fix but it didn't work.

Do you have any other suggestion?

regards,
Mon

Kwikbooks (Professional Partner) · March 2019

Reboot computer open nothing at all before you to install.

Steve Cook · March 2019

Check .NET 3.5 is installed. It's a Windows component not installed by default. Needs to be installed manually via Programs & Features.

Kevin Nolen · April 2019

what steps do you take if .NET 3.5 refuses to install and run?

Kwikbooks (Professional Partner) · April 2019

Try this
https://www.kapilarya.com/how-to-enable-net-framework-3-5-on-windows-10

I couldn't install Reckon Accounts 2017 or 2019 on Windows 10

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