I dont have Single Touch Payroll in my reports option

Deb_8351604
Deb_8351604 Member Posts: 17
edited April 2019 in Payroll Premier

I am trying to do a dummy run so I am compliant for STP but cant find how to export the payroll report.  From what I have read I should see this on my reports list.

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited April 2019
    Hi Deb,
    Are you running the current version of Payroll Premier?
    Single Touch Payroll is active by default on the current version of Payroll Premier.
    Check out more info on our Payroll Premier Single Touch Payroll Guide for a detailed look on how to action STP lodgements - Payroll Premier 2018/19 Single Touch Payroll Guide


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Deb_8351604
    Deb_8351604 Member Posts: 17
    edited April 2019

    Hi Rav - yes I am.
    I have just gone into edit my preferences and enabled STP which was previously unticked.
    This is probably why I have never seen the dialogue box that should come up when completing a payroll.
     Although I have just read there should also be an option to enable date paid which I cant find.  I also cant find STP under my reports option.  I have read everything I can re setting up and have done everything else I just cant seem to do the simplest which is exporting the info via Reckon ?
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited April 2019
    Deb,
    Let me clarify, are you using Reckon Accounts Premier OR Payroll Premier?



    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Deb_8351604
    Deb_8351604 Member Posts: 17
    edited April 2019
    Sorry Rav - Im using Reckon Accounts Premier.

  • Deb_8351604
    Deb_8351604 Member Posts: 17
    edited April 2019
    Any ideas why it isn't showing if I have enabled it in my preferences ?
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited April 2019
    Hi Deb,
    Now that you've enabled the STP option in Preferences, is it not appearing in the Employees menu? (screenshot below)

    image


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Deb_8351604
    Deb_8351604 Member Posts: 17
    edited April 2019
    Yes it is !
    Thankyou so much.  All the support notes I have read said it should be under reports.  I didn't even look under Employees !  Thanks again :)
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited April 2019
    No problem Deb. Also, if you have those support notes on hand could you shoot me the link to it so I can check it out and get them updated.


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.