I get an error message is ' The file you specified cannot be opened. etc. How do I get rid of it?

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  • Updated 3 months ago
While using my Reckon software, I get an error message each time I want to print, email etc. The message is ' The file you specified cannot be opened. Make sure that it is not currently being used by another program or read only file. It takes several attempts to make it disappear. How can I correct this situation?
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Joy Jensen

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Posted 3 months ago

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Andrew Christie

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Dear Joy

This problem has surfaced before.

From prior messages it appears that the print file 'qbprint.qbp' is the culprit.

Follow the recommendations in this message:
https://community.reckon.com/reckon/topics/printing-error-message-the-file-you-specified-cannot-be-o...

Knowledge article: Warning: The file you specified cannot be opened. The Windows error is: The file exists

Depending on your version of Reckon you should find the file in either:

c:\\program data\intuit\Reckon Accounts 2019

or...

C:\ProgramData\Intuit\Reckon Accounts 2018

regards

Andrew