I have my bank feeds set up and linked to accounts but nothing is being imported, am I missing a ste

Karen_9114994
Karen_9114994 Member Posts: 2
edited May 2017 in Reckon One
bank feeds not importing any help or advice please

Comments

  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited May 2017
    Hello Karen,

    Welcome to the Reckon Community.

    There may be a licensing issue on your account.  Please call our NZ Office on 0800 447292 to have it worked out.


    regards,
    John


  • Karen_9114994
    Karen_9114994 Member Posts: 2
    edited May 2017
    Thanks very much, I got it working this morning - unlinked the accounts added new bank feed to same account and linked to new feed, BINGO all working.  Have no idea why but all good now :) Thank you.