I have p'ship & coy.Tried sign in with 2nd email.Now my original email sign in also won't open. HELP????

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  • Updated 4 months ago
I have p'ship & coy, both small employers. Registered p'ship on app but then found it would always sign in under email. Okay, saw your reply, so uninstalled, attempted to sign up with 2nd email address, but app would not go any further! Now my original email sign in also won't open. HELP????
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Wayne Smith

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Posted 4 months ago

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Rav, Community Manager

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Hi Wayne,
You don't need to uninstall the app to initiate another registration, you can logout from the current account by going into Settings > Logout in the app.

<snip> attempted to sign up with 2nd email address, but app would not go any further! Now my original email sign in also won't open.
Can you give me some more info the above, what happened exactly when you attempted to sign up with the second email address? Were you getting an error message etc?

Also, what is happening when you attempt to sign in with your original app account? What error are you getting?