I have put Reckon Accounts 2018 onto computer that is not attached to internet, it will not open, saying it require internet explorer

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I have put Reckon Accounts 2018 on to my computer that is not attached to the internet and it will not let me open it saying it requires internet explorer
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Susan Gray

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Posted 2 months ago

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Lou Simonis

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Hi Susan,
If you have just installed the program and not yet run it on the internet, the program may be trying to verify your installation code and Register that with the company, you should only have to do that once. There is a way of Registering via telephone.
Regards,
Lou Simonis
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Kevin Russell, Accredited Partner

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Sue Internet Explorer is in the minimum system requirements. You do not need an internet connection
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Robert Smeallie

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Kevin,

Are you kidding me? Of course you must have access to the internet whether it is through Internet Explorer or Google Chrome or Firefox in order to connect to Reckon's server in order to provide the Registration Code to unlock the software. You don't register with Internet Explorer on your computer but on Reckon's server.

Also you need to have internet available for a number of new accounting reporting requirements introduced by the ATO such as Single Touch Payroll, Superstream Superannuation reporting, the Tax Office Portal and downloading and applying any updates to Reckon accounts as part of your annual subscription. You definitely need to have an internet connection.

Robert Smealie
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Kevin Russell, Accredited Partner

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Bob ARE YOU KIDDING ME? There is an IVR to register OVER THE PHONE. You are sincerely welcome. Thank you