I have small Business edition 2015,how do I move it from old to new computor

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I have small Business edition 2015 and have a new computor how do I move it from old to new - I have a back up but need to have the software to back up to on my new computor, also I have all tthe key numbers?
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Maureen Preece

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Posted 1 year ago

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Rav, Community Manager

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Hi there Maureen, welcome to the Reckon Community

Head on over to the Members Area at reckon.com and login with your Customer ID & PIN on your new computer. You'll find all your available software versions available to download there under the 'Download Software' option on the left :)

Sing out if you have any trouble
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Maureen Preece

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Hi Rav... I cannot remember my PIN and have for Reckon to resend but it has not??? I have not accessed my account for some years now and wonder if it has been deleted?? so now not sure what to do?
Thanks Mo
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Rav, Community Manager

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No worries Maureen, give our Customer Service team a buzz on 1800 RECKON (1800 732 566) and we'll be able to sort that for you :) 

Cheers
Rav

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Maureen Preece

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Hi Rav
there does not seem to be the version I need to download to move my account to my new computer, and I really need to get my accounts done, please help
thanks Mo
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Rav, Community Manager

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Hi there Maureen,

The version you'll need to download is Reckon Accounts Accounting. Its also known as the Small Business edition.

Let me know if you run into any trouble.