I have submitted my file to STP and I received a error message from ato saying TFN must be a valid TFN any ideas what this means

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  • Updated 3 months ago
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I have uploaded two files for STP they came back TFN must be valid I have fixed the error in Payroll Premier but when I go to STP for export it only shows last week ie w/ending 10/7/18 why cant I see the previous weeks
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Debbie Taylor

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Posted 3 months ago

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John G, Information Support Analyst

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Welcome to the Reckon Community, Debbie.

You may be experiencing a refresh issue.  Close your STP report and regeenrate it from Reports > Single touch Payroll.  is your first pay included now?

regards,
John.  
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Debbie Taylor

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No it say payrun1 10/7/18 do I have to delete this pay and resubmit 3/7/18 then redo 10/7/18


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John G, Information Support Analyst

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Thanks Debbie,

Was the 3/7/18 payrun processed in 17/18 or 18/19?

regards,
John
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Debbie Taylor

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18/19
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John G, Information Support Analyst

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Thanks Debbie,

Did the 3/7/18 Pay Run have a Pay Ending date on or before 30/6/2018?  If it did then you will need to redo that pay with a Pay Ending date of 1/7/2018.  

regards,
John