I have tried importing bank data in to reckon

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  • Question
  • Updated 3 years ago
Dear reckon
I have been trying importing bank data in to reckon, however there is an error occurred while processing this action. how to fix this and please help me

thank you
 Tio
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Tio

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Posted 3 years ago

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Rav, Community Manager

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Hi Tio,

Welcome to the Community and sorry to hear you're having trouble with BankData today.

Can you give us some more detail on the error you're experiencing?

Are you presented with any error messages or can you describe where in the process it fails?

Cheers
Rav
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Tio

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hi Rav thanks for your attention
i try to import bank transaction to reckon, error come up say that error occurred when importing online banking data dan the data was not imported into reckon.  thanks
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Tio

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hi Rav thanks for your attention
i try to import bank transaction to reckon, error come up say that error occurred when importing online banking data dan the data was not imported into reckon.  thanks
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Rav, Community Manager

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Thanks for getting back to me Tio.

Can you please take a screenshot of the error and send it through to bankdata@reckon.com along with your Customer ID and contact details.

Cheers
Rav
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Tio

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hi Rav

i have emailed the screenshot
thanks
tio
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Rav, Community Manager

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Thanks a lot Tio,

The BankData team will take a look and get back to you as soon as possible.

Cheers
Rav