I haven't been able to login into reckon one.e my pssword but wont reconise my email address. I have technical support useless.

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I am not happy I haven't been able to login into reckon one. I try to change my password but wont reconise my email address. Technical support are useless
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Julie Constantine

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Posted 2 years ago

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Rav, Community Manager

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Hi Julie,

If you're an existing Reckon One user, can you please input your Reckon One USER NAME (not user ID number or email address) and password.

Do you still have trouble after trying this?
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Julie Constantine

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I am putting in my original username and password I have used for 2 yrs ot said it doesn't recognise me. So I click reset password doesnt recognise my email. Im worries because all the last 2 yrs reciepts are in there. Please fix this problem ASAP. Thanks
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Julie Constantine

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Somebody need to look at the back end to see why I can't login. 

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