I made a new account to trial the Reckon One software today and have not been able to log in.

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  • Updated 3 years ago
I made a new account to trial the Reckon One software today and have not been able to log in. Whenever I try it says invalid username. I even created a second username. I
I searched this community and this same issue was occurring two months ago!

Not a great start when considering to use your software or not..
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Tegan Morgan

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  • frustrated

Posted 3 years ago

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Rav, Community Manager

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Hi Tegan,

Really sorry to hear you've had a rough start to your Reckon One experience. We're more than happy to take a look into that and get it sorted so you can get started on your trial.
Can you please give us a call on 1300 RKN ONE (1300 756 663) when you've got a moment so we can grab your details and look at the issue.

Cheers
Rav