I need technical support, as my copy of Reckon accounts 2019 no longer starts. Problem persists after upgrading to 2019 version

  • 1
  • Question
  • Updated 4 weeks ago
  • In Progress
Icon sits in the Windows 10 taskbar but cannot be brought to front. Error report is thrown.
Problem persists after upgrading to 2019 version.
Photo of Martijn Thomassen

Martijn Thomassen

  • 70 Points

Posted 4 weeks ago

  • 1
Photo of Rav

Rav, Community Manager

  • 63,388 Points 50k badge 2x thumb
Hi Marijn,
Error report is thrown
Can you please clarify what this means?
If there is a error message, can you let us know what is shown? Did you reboot your PC?

Were there any issues during the upgrade process to the new 2019 version?

Are you able to open your Task Manager and end any Reckon Accounts processes that are running and then retry?