I need to change the GST Branch in my STP app

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  • Question
  • Updated 3 weeks ago
I can't submit my payrun to the ATO on the STP free app, I have been trying since March, I fixed the issue with registering the software ID. But it is now coming up with an invalid GST branch. I inadvertently entered a wrong GST branch code when setting up the account, thinking I could change it later. But I can't change it in the app. only Reckon can apparently. It needs to be done before the EOFY. None of my payruns since setting up the app have been accepted by the ATO.   Please advise how or can you fix this for me.  (Branch needs to be 1) 
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Karen Hamilton

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Posted 3 weeks ago

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