I need to edit my business name as it is displayed incorrectly, this is my third time of asking, why won.t you answer my question. Colin

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I have asked a question, I need to edit my business name as it is displayed incorrectly, this is my third time of asking, why won.t you answer my question. Colin
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Colin Brown

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  • confused

Posted 2 months ago

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Rav, Community Manager

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Hi Colin,
I can't locate any previous posts from you asking this query on your Community account.

In any case though, which Reckon product are you using (you've tagged multiple products to this thread) and where specifically are you seeing this business name displayed?
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Colin Brown

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I am using mobile app, the name appears wrong under the heading "Company" How can I change it?
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Rav, Community Manager

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Thanks Colin, I've removed the ABN 12184723306 from the ozeuro3 account now with immediate effect.
I've left the account itself intact so you can still login and use it to register the correct ABN into it.
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Colin Brown

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Thanks Rav, for all your help, Colin
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Colin Brown

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Hi Rav, I have just logged into my ozeuro3 account and it say there is a problem signing me in. "unexpected error occurred. this has been logged for investigation."

What do I do ?  Thanks  Colin
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Rav, Community Manager

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Hi Colin,
Are you on the latest version of the app? Can you check your version number on the login screen and ensure its v.1.12.1 
If its not, then can you grab the latest update from your app store.

Can you also let me know if you're on iOS or Android
(Edited)
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Colin Brown

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Hi Rav, I have updated the app, however it is still saying the same as reported earlier, my phone is iPhone, thanks Colin