I need to find Software ID, unable to access the GovConnect section so please tell me where else to find it

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Help, Need to find software ID so accountant can add to ATO via Auskey but unable to access the GovConnect that all the other reponses say to try.
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Melissa

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Posted 1 month ago

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Linda Putland, Accredited Partner

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Hi Melissa - Not sure why you are unable to access Reckon GovConnect?  In order to do STP you need a GovConnect setup for this ABN - and this is when the Software ID is generated - that you accountant can add to the ATO?
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Melissa

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When I try to connect to Reckon GovConnect it tells me  "Sorry, that ABN has already been registered. If you have one, please try a different GST branch." we are a small 2 employee company.
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Linda Putland, Accredited Partner

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If that ABN has been registered, its possibly been done by the accountant?  so they would use the Software ID that is applicable to that registration?  Or maybe you have registered it already on another Portal login?

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Rav, Community Manager

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Hi Melissa,
What's the ABN you're trying to register into GovConnect?
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Melissa

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Hi Rav, ABN is 81621125997 - for MDCSS Pty Ltd.
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Rav, Community Manager

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Thanks Melissa,
Can you please try registering the ABN in GovConnect now. It should be ok this time around but let me know if you have any further trouble.
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Melissa

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Thanks Rav, That worked .