I tried to run quickboooks 2011 and get the message this app cannot run on your PC, even though it ran fine the day before

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i have installed windows 2011-12 on windows 10. It first ran fine for a day and the next day I tried to use the software again and it no  longer worked! why did it go from being compatible to you cannot run this app on this PC?
Photo of Brigitte Chasteauneuf Mortimer

Posted 1 year ago

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Rav, Community Manager

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Hi Brigitte,

After installing QuickBooks 2011/12 did you install any other programs, or perform any upgrades that may be causing a conflict with the operation of the program?

Please keep in mind that your current version is not compatible with the Windows 10 operating system so there may be issues in performance. There are some steps in this thread which can assist, in particular Compatibility Mode & Run as Admin -

Running older versions of Quickbooks on newer technology