I wrongly allocated payment to an invoice. How do I correct it or delete it?
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Naomi_9059961
Member Posts: 2 ✭
I accidently allocated a full payment to an invoice instead of a part payment. How do I correct that or delete that?
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Hi Naomi
To resolve this try the following steps:- Go to the invoice accidentally marked as fully paid.
- Scroll to bottom of screen to the 'Already paid' amount. The amount should be displayed as green text.
- Click the amount, choose to unlink, and confirm this action.
- You can then process the part payment by selecting 'Receive payment'.
- Note: at this stage do not check 'Apply available transactions'.
- Instead, at the bottom of the screen complete details of the payment date, the bank account paid to, the part payment amount and any reference. The chosen invoice is now part paid.
- You will still need to delete the original payment made to the invoice if this was not actually made. To do this go to Money in > Receive money > open the payment added in error > delete.
Let me know how you get on.
Jon
Reckon UK.2 -
Thank you soooo much!1
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