I can't even call the tech support number. Its been engaged all morning!!

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  • Updated 5 years ago
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Mark Bax

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Posted 5 years ago

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Margaret Manchee

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It was like that the whole day yesterday.  They are putting us on hold - expected to be answered in 28 mins apparently! Just put the kettle on....
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Cathy O'Harding

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I got through at 830 on hold for 30 mins then I had to hang up but I have just got through again so I will settle in for a long wait!
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John G, Information Support Analyst

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Hello Mark, Margaret and Cathy,

Thank you for your patience.

Some users are still experiencing login issues this morning, and our phone are busy as well. 
Our IT is still working on restoring normal access.  

If you experience problems logging on, please review our notes in our Announcement post at:  
https://community.reckon.com.au/reckon/topics/update_on_accounts_hosted_issues_11_august_2014.

Check here for status updates too.  


regards,
John
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Kaihla Dennis

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I have been in the queue for 33 mins now... fustrating when your trying to run a business
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Margaret Manchee

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Good morning John!

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