I have backed up QB Pro 2012/13 so as to move to a new PC
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Hi Shane,
Thank you for your question.
When you install from the CD, it's the Release 1. During the new financial year, we release Tax Table update (available to only current Advantage Customers for free) that makes it Release 2 (R2 as we say). Looks like you upgraded your file to that in your previous computer and need that setup file again to install.
To check that, on your previous PC, open QuickBooks 2012/13 and press Ctrl 1 and look at the end of first line (either R1 or R2P). If you require the updated file, go to File > update QuickBooks with in the program or search in that OLD PC or contact Customer Service on 1800 RECKON (732 566) to obtain again.
Once obtained, install it on your PC and then you should be able to open your file. To check if you have the R2 installed, press F2 on your keyboard & the first line product should end with R2P.
Hope that helps.
Cheers
Mustafa
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