How to delete multiple entries in a loan account in Quicken

Heather_6774155
Heather_6774155 Member Posts: 4
edited August 2020 in Reckon Accounts (Desktop)
I have transfers between a bank account and a loan account. But when there are splits in the bank account there are three entries in the loan account for the one item in that split. I can't delete the extra ones as there is no source. What do I do?

Comments

  • Palak
    Palak Alumni Posts: 37
    edited January 2015
    Hi Heather,
    Regards to your issue, would you mind to give me some more details of your transaction please.
    What includes in split transaction of Bank account and what are the entries appearing in Loan account please.

    Thank you 
  • Heather_6774155
    Heather_6774155 Member Posts: 4
    edited April 2014
  • Palak
    Palak Alumni Posts: 37
    edited January 2015
    Hi Heather,
    I have Replicated this Issue on my end, I do not get this problem on my side.
    Would you mind to open the Sample file and create one Bank Account and Loan Account
    to perform the same type of Transactions as you did on your live file.
    If it does not cause the same issue on your sample file then Go back to your Live file and
    Delete this Transaction from your Bank please and Perform the Validate and Super Validate.
    Then Enter the Same Transaction again please.

    How to "Validate" and "Super Validate" your data file 
    1. Validate:  From the Quicken File menu, choose File Operations, and then choose Validate.
              Select your Quicken file, and then click OK.
    2.  Super Validate: From the Quicken File menu, choose File Operations, and then choose Validate, Select your Quicken file, and then click OK.

           Let see how do you go with

    Thank you

    Palak

  • Heather_6774155
    Heather_6774155 Member Posts: 4
    edited November 2015

    Thanks but it didn't work.  I set up a new company and the problem couldn't be duplicated - ie transfers work fine in splits.  I did deleted the transfer in the main account and did the validation but the duplicate errors still remained as they were and they still think they belong in the split.

    Regards Heather

  • Heather_6774155
    Heather_6774155 Member Posts: 4
    edited April 2014

    Dear Palak,

    I tried again and copied and pasted the transactions to another date.  I then deleted the whole transaction and validated.  Then I could delete all the duplicates.  Finally I changed the date of the copied transaction back to the original date.  This fixed it.

    Very tedious but it worked.

    Regards Heather

  • Mirko
    Mirko Alumni Posts: 1,258 ✭✭
    edited November 2015
    Hey Heather,

    Great to hear you managed to fix the issue. Thank you for your persistence!