I inadvertently purchased ReckonAccounts Accounting 2014 as an upgrade to ReckonAccounts Plus 2013.

Shelley Applebee
Shelley Applebee Member Posts: 1
edited September 2019 in Reckon Accounts (Desktop)
I inadvertently purchased Reckon Account Accounting 2014 as an upgrade for my Reckon Accounts Plus 2013. Can I import the data to the new program. I can't open the files.

Comments

  • Suzanne Lockwood
    Suzanne Lockwood Accredited Partner Posts: 71 Accredited Partner Accredited Partner
    edited September 2019

    Hi Shelley,

    A Reckon Accounts Plus 2013 data file can only be upgraded to the same level or above (Pro, Premier or Enterprise) in the 2014 version.

    If you would like to get in touch with me direct at suzanne.lockwood@lockington.com.au I may be able to assist you with your issue.  I am a Reckon Accredited Consultant.

    Cheers, Suzanne