DLL files required for installation

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Ian Daw
Ian Daw Member Posts: 1
I have lost my Business program and data when my computer crashed. I have loaded 
2015 into my new computer. I require a dlls file to open a saved Qdata file on the desktop

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
    edited February 2017
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    Good morning Ian.

    I've found a couple of KB Support articles which may be of helpful here.

    http://kb.reckon.com.au/issue_view.asp?ID=3208

    http://kb.reckon.com.au/issue_view.asp?ID=4333

    I'd recommend performing a clean uninstall then reinstalling your 2015 version which is outlined in the second link just above.

    Let me know how you get on.

    Cheers
    Rav


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