IIF file import error

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Kay Tromans
Kay Tromans Member Posts: 10 ✭
edited June 2020 in Accounts Hosted
I have crested an IIF and when I import to Reckon I have an error

Error on line 4: you can't change the type of a name or add duplicate name
Can I send an email of my file and error snip for someone to advise what needs to be changed?


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  • PhuongDo
    PhuongDo Reckon Developer Partner Posts: 314 ✭✭✭
    edited October 2019
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    Hi Kay,

    This type of error is normally when you are assigning a name that already exists in your Reckon under a different entity type. Basically, Reckon uses the name as a unique value for Customer/Employee/Vendor/Other List. For example, you cannot have John Doe as both Customer or Employee. Try to change to unused names and it should work.

    Thanks,

    Phuong


    Phuong Do / Reckon Developer Partner

    phuong@cactussoftware.com.au

    https://free.beanwiz.com.au/
    https://www.youtube.com/watch?v=O61SfV2bte8


  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,131 Accredited Partner Accredited Partner
    edited June 2020
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    If you cant easily see where the duplicate is Kay, open the iif file in notepad - make sure that text wrapping is NOT on - then count down to the 4th line... look for a name - put a . after the last letter of this name - save and try importing again...

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