I'm attempting my first STP and when I log into GovConnect my business doesn't appear.

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Janine B.
Janine B. Member Posts: 8 ✭
edited July 2020 in Accounts Hosted
I'm attempting my first STP and when I log into GovConnect my business doesn't appear. I know I set it up and when I enter my ABN it says its already registered. What am I doing wrong

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  • kenl90
    kenl90 Member Posts: 55 ✭✭
    edited July 2020
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    Not enough details to identify your problem. The setup, while straightforward, is very particular about case as well. I had lots of challenges when I set mine up 6 months ago and then realised (for example) that Company Name and Legal name of company is case sensitive an, I recalled, it must be exactly as the one in your ABN registration certificate.. (that was 6 months ago and I forgot the exact details). Try that
  • Jacqui Allen
    Jacqui Allen Member Posts: 238 ✭✭
    edited July 2019
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    I doubt that's the problem, as now you simply enter the ABN and then verify, so the spelling of the name is correct!
  • Kris_Williams
    Kris_Williams Member Posts: 3,293 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited May 2020
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    But I found on one file I setup that having done the verify ABN correctly I still had to go to some part of the details and enter company/Legal name and address...... Go to the COG on top right, settings, general, book settings,, company details

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