Im having trouble accessing my data file - is anyone else having this issue?

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  • Updated 2 years ago
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CK

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Posted 2 years ago

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John Middleton

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yes so am l. Its BAS lodgement day!!
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Jenny

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Yes and trying to contact Reckon.  No answer - phone continues to ring until it disconnected.
I suspect they are having numerous calls - but surely there is a way of getting something out to everyone.  A message on the phone would be a good start to advise they are at least working on a fix!
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Tracey Doherty

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This is the error I am getting. Due to trains strike in Sydney (tech support is in North Sydney)  things will take a little longer to get resolved today. I have emailed Reckon Accounts to let them know about the issue. 

"This page isn’t working

hosted-connect.reckon.com is currently unable to handle this request.

HTTP ERROR 502"
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Viking Rollers

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I'm having trouble as well. Click on the login button and nothing happens (after ID and PW entered).
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Emma Sim

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This reply was created from a merged topic originally titled Yes same for me too. Want to do my wages!! This page isn’t working hosted-connect....

Yes same for me too. Want to do my wages!! This page isn’t working hosted-connect.reckon.com is currently unable to handle this request. HTTP ERROR 502
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Selena

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This reply was created from a merged topic originally titled Reckon Hosted - Error message this page is not working.

Reckon Hosted not opening - Error Message - This page isn’t working hosted-connect.reckon.com is currently unable to handle this request.

HTTP ERROR 502

Is anyone else having issues or is it my computer/internet issues
This reply was created from a merged topic originally titled unable to login.

Unable to login have tried another computer no go
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hotelathome

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This reply was created from a merged topic originally titled hosted-connect.reckon.com didn’t send any data. ERR_EMPTY_RESPONSE.

I'm unable to log into my account. I understand there was an issue with this 6 days ago and it was resolved, but I'm having this issue now. 
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John Bajada

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This reply was created from a merged topic originally titled Hi all, im having issues logging on, ive treid several times on different compute....

log on ssues
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Clare De Courcy

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This reply was created from a merged topic originally titled Hi, I am also unable to log into hosted this morning? err empty response.

Unable to log in this morning
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Sue Miller

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This reply was created from a merged topic originally titled Can't access Reckon Hosted this morning.

I have attempted to login to Reckon Hosted 3 times this morning and each time I am getting the following error message:

Please could you fix ASAP.

This page isn’t working hosted-connect.reckon.com didn’t send any data.


ERR_EMPTY_RESPONSE
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Rav, Community Manager

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Hi everyone,

Certainly not the best way to start a Monday morning and our sincere apologies.

The Hosted team is working on getting access sorted ASAP as we speak.

I'll keep you posted on progress.
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CK

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Thanks Rav
Any ideas what time frame we are looking at?
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Rav, Community Manager

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Hey CK,
Don't have an ETA just yet from the team but I'll let you know as soon as I do.

Apologies again for the hassle.
Yes me too, after i launch accounts, all i get is a blank white screen.
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Matt

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This reply was created from a merged topic originally titled Cannot login to reckon.

hosted-connect.reckon.com is currently unable to handle this request.


HTTP ERROR 502
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Brett Epi

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This reply was created from a merged topic originally titled having troubles logging into hosted accounts.

when i try login to reckon accounts hosted i get this error

hosted-connect.reckon.com is currently unable to handle this request.


HTTP ERROR 502

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