I'm trying to open 2017 hosted and it's aying that 2016 cannot open my file because it has been updated

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This conversation has been merged. Please reference the main conversation: I click "Launch Accounts 2017 R2" but it opens Reckon Accounts 2016R2.

I select 2017 hosted version but then get an error to say that the 2016 version cannot open my file as it has been updated to a newer version. It seems that the 2017 selection is running the 2016 version. This has only happened as of today.
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Peter Gangell

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Posted 2 years ago

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Peter Gangell

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This reply was created from a merged topic originally titled I'm trying to open 2017 hosted and it's aying that 2016 cannot open my file becau....

I select 2017 hosted version but then get an error to say that the 2016 version cannot open my file as it has been updated to a newer version. It seems that the 2017 selection is running the 2016 version. This has only happened as of today.

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