IMPORTANT NOTICE: Reckon Tools Online Backup will be decommissioned from 22 February 2019

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IMPORTANT NOTICE: Reckon Tools Online Backup will be decommissioned from 22 February 2019

Hi everyone,

Please be aware the Reckon Tools Online Backup add-on will be decommissioned from 22 February 2019*. After this time all backup data stored within the Online Backup manager will be inaccessible.

There are numerous cloud storage solutions that you can use to store documentation offsite such as Microsoft OneDrive, Google Drive and Dropbox.

Download your data
You may be required to keep records of your financial data. If there is information stored solely in Reckon Online Backup that you are required to keep, you will need to login to Reckon Tools Online Backup and click each file name you want to keep to download a copy to your local PC.

Reckon Accounts Hosted
Have you considered moving to our Accounts Hosted cloud solution? Switching to Accounts Hosted is easy. Upload your existing Reckon Accounts file to Reckon Accounts Hosted and you'll be up and running in no time! 

If you have any queries, please don't hesitate to call our technical support team on 1300 867 031 or email us.



*T&Cs: If your paid Reckon Tools subscription expires after the aforementioned date, we will process a pro-rata refund when the product is decommissioned.
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Rav, Community Manager

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Posted 2 months ago

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Jeffrey Arana

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Hi Rav, thanks for informing. About this, is this the Reckon Accounts Hosted Ed > Save or Backup and then use the Toolbox as shown in the two (2) screenshots below?



As we need to know if that we'll be affected; then we have to change our backup scheme.


~ 24/1 Moderator edit: Formatting
(Edited)
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Rav, Community Manager

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Hi Jeffrey,
No, this does not affect Reckon Accounts Hosted in any way.
Reckon Tools Online Backup is a separate add-on service for Reckon Accounts (Desktop) users to store local backups in the cloud.
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Jeffrey Arana

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Thanks Rav. Happy to know. L'Chaim!
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Rav, Community Manager

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Hi everyone, just a quick reminder that Reckon Tools Online Backup will no longer be available from Friday this week.

If you have data stored solely in Reckon Tools Online Backup that you are required to keep, please login HERE and download your files to your local PC.
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Rav, Community Manager

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Hi folks,
The closure of Reckon Tools Online Backup is tomorrow.
If you use this service and want to save a copy of your data please ensure you do so before tomorrow (Friday, Feb 22).
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Denice Weaver

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Not impressed. I just paid for a year in November and never even received an email notification (or text etc) that you were cancelling this service. I didn't even get a chance to retrieve my data!!!