Importing invoice to reckon hosted

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Leanne_8599406
Leanne_8599406 Member Posts: 2 ✭
edited April 2020 in Accounts Hosted
My client is using Reckon Hosted 2016 on a mac and they have an invoice IIF file on their desktop. When I go to import I cannot navigate mac's desktop, it appears to take me to a windows file browser and I see no link to the mac. Could anyone let me know how I can import the file please?

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  • Kwikbooks (Professional Partner)
    Kwikbooks (Professional Partner) Member Posts: 824 ✭✭✭
    edited April 2020
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    Hi Leanne

    I am far, very far from knowing anything about mac, hate mac :), the only thought I could come up with is,... can the IIF file be put in a folder that maybe shared between mac and the virtual drive that runs window... i.e public folder.

    I am sure a mac expert will correct me shortly.

    Or copy and past the IIF file to a folder/drive reckon can see
  • Leanne_8599406
    Leanne_8599406 Member Posts: 2 ✭
    edited August 2016
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    Thanks Kwikbooks. I managed to find the upload/download buttons so I uploaded the file to the upload folder in MyLive Q.

    Thanks for your reply.
  • Kwikbooks (Professional Partner)
    Kwikbooks (Professional Partner) Member Posts: 824 ✭✭✭
    edited April 2020
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    all good, sorry, I didn't mention those I presumed you knew and it was MAC drive that you were having an issue with.

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